{"id":469,"date":"2021-01-18T08:07:34","date_gmt":"2021-01-17T23:07:34","guid":{"rendered":"https:\/\/sgfm.jp\/help\/?p=469"},"modified":"2022-04-14T09:33:54","modified_gmt":"2022-04-14T00:33:54","slug":"%e5%ae%9f%e7%94%a8%e7%9a%84%ef%bc%81%e5%95%8f%e3%81%84%e5%90%88%e3%82%8f%e3%81%9b%e3%83%95%e3%82%a9%e3%83%bc%e3%83%a0%e3%81%ae%e8%8b%b1%e8%aa%9e%e4%be%8b%e6%96%87%ef%bc%81","status":"publish","type":"post","link":"https:\/\/sgfm.jp\/help\/469\/","title":{"rendered":"\u5b9f\u7528\u7684\uff01\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u82f1\u8a9e\u4f8b\u6587\uff01"},"content":{"rendered":"\n<p>\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u82f1\u8a9e\u306e\u4f8b\u6587\u3092\u304a\u63a2\u3057\u3067\u3059\u304b\uff1f<\/p>\n\n\n\n<p>\u6700\u8fd1\u3001\u5546\u54c1\u306e\u8cfc\u5165\u306a\u3069\u3067\u3001\u6d77\u5916\u306e\u304a\u5ba2\u69d8\u304b\u3089\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u304c\u5897\u3048\u3066\u3044\u308b\u3068\u3044\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6d77\u5916\u306e\u304a\u5ba2\u69d8\u306f\u3001\u65e5\u672c\u306e\u88fd\u54c1\u306b\u975e\u5e38\u306b\u9ad8\u3044\u95a2\u5fc3\u3092\u6301\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3068\u3053\u308d\u304c\u3044\u304f\u3089\u5f7c\u3089\u304c\u6b32\u3057\u3044\u3068\u601d\u3063\u3066\u3082\u3001\u30b5\u30a4\u30c8\u306e\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u304c\u65e5\u672c\u8a9e\u306e\u307f\u3067\u306f\u8cb7\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u306f \u5b9f\u7528\u7684 \u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u82f1\u8a9e\u4f8b\u6587\u306b \u3064\u3044\u3066\u308f\u304b\u308a\u3084\u3059\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#i\">\u6700\u77ed\u3067\u8981\u4ef6\u304c\u5b8c\u7d50\u3057\u3066\u3057\u307e\u3046\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3092\u4f5c\u308b<\/a><\/li><li><a href=\"#i-2\">\u2460\u57fa\u672c\u4e8b\u9805<\/a><\/li><li><a href=\"#i-3\">\u2781\u4ef6\u540d<\/a><\/li><li><a href=\"#i-4\">\u2782\u672c\u6587<\/a><\/li><li><a href=\"#i-5\">\u82f1\u8a9e\u3084\u4e2d\u56fd\u8a9e\u306a\u3069\u8272\u3005\u306a\u8a00\u8a9e\u306e\u30d5\u30a9\u30fc\u30e0\u3092\u4f5c\u308c\u308b\u304a\u3059\u3059\u3081\u306e\u30d5\u30a9\u30fc\u30e0\u30b5\u30fc\u30d3\u30b9<\/a><ul><li><a href=\"#No1SuguForm\">\u3010\u304a\u3059\u3059\u3081No1\u3011\u30b9\u30b0\u30d5\u30a9\u30fc\u30e0\uff08SuguForm\uff09<\/a><\/li><\/ul><\/li><\/ul><\/div>\n<h2><span id=\"i\"><strong>\u6700\u77ed\u3067\u8981\u4ef6\u304c\u5b8c\u7d50\u3057\u3066\u3057\u307e\u3046\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3092\u4f5c\u308b<\/strong><\/span><\/h2>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u6700\u77ed\u3067\u8981\u4ef6\u304c\u5b8c\u7d50\u3059\u308b\u3082\u306e\u304c\u30d9\u30b9\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9006\u306b\u6700\u60aa\u306a\u306e\u306f\u3001\u4f55\u5ea6\u3082\u4f55\u5ea6\u3082\u3084\u308a\u53d6\u308a\u304c\u5fc5\u8981\u306a\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u304a\u5e97\u5074\u3082\u30e6\u30fc\u30b6\u30fc\u3082\u30d8\u30c8\u30d8\u30c8\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3046\u306a\u308b\u3068\u8cb7\u3063\u3066\u3082\u3089\u3048\u306a\u304b\u3063\u305f\u308a\u3001\u30ea\u30d4\u30fc\u30c8\u3057\u3066\u3082\u3089\u3048\u306a\u3044\u3053\u3068\u3082\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u6700\u77ed\u3067\u8981\u4ef6\u304c\u5b8c\u7d50\u3059\u308b\u3082\u306e\u4f5c\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u82f1\u8a9e\u7248\u3082\u30b9\u30de\u30fc\u30c8\u3067\u3001\u308f\u304b\u308a\u3084\u3059\u3044\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3092\u76ee\u6307\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u6b21\u306e\u7ae0\u304b\u3089\u3001\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u82f1\u8a9e\u306e\u4f8b\u6587\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2><span id=\"i-2\"><strong>\u2460\u57fa\u672c\u4e8b\u9805<\/strong><\/span><\/h2>\n\n\n\n<p>\u3053\u3061\u3089\u3067\u306f\u300c\u57fa\u672c\u4e8b\u9805\u300d\u306e\u82f1\u8a9e\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u4f8b\u6587\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u2776\u540d\u524d\u3000\u2192\u3000name<\/p>\n\n\n\n<p>\u2777\u96fb\u8a71\u756a\u53f7\u3000\u2192\u3000\u3000phone number<\/p>\n\n\n\n<p>\u2778\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3000\u2192\u3000mail address<\/p>\n\n\n\n<p>\u2779\u4f4f\u6240\u3000\u2192\u3000Street address<\/p>\n\n\n\n<p>\u277a\u5e74\u9f62\u3000\u2192\u3000age\u3000<\/p>\n\n\n\n<p>\u277b\u6027\u5225\u3000\u2192\u3000sex<\/p>\n\n\n\n<p>\u277c\u6240\u5c5e\u3000\u2192\u3000Belongs\u3000<\/p>\n\n\n\n<p>\u277d\u5546\u54c1\u756a\u53f7\u3000\u2192\u3000Item Number<\/p>\n\n\n\n<p>\u277e\u4f1a\u54e1\u756a\u53f7\u3000\u2192\u3000Membership number<\/p>\n\n\n\n<p>\u277f\u30e6\u30fc\u30b6\u30fcID\u3000\u2192\u3000User ID<\/p>\n\n\n\n<p>\u24eb\u30e6\u30fc\u30b6\u30fc\u540d\u3000\u2192\u3000username<\/p>\n\n\n\n<h2><span id=\"i-3\"><strong>\u2781\u4ef6\u540d<\/strong><\/span><\/h2>\n\n\n\n<p>\u3053\u3061\u3089\u3067\u306f\u300c\u4ef6\u540d\u300d\u306e\u82f1\u8a9e\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u4f8b\u6587\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u2776\u5546\u54c1\u306b\u3064\u3044\u3066\u3000\u2192\u3000About the product<\/p>\n\n\n\n<p>\u2777\u5546\u54c1\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries about the product\u3000<\/p>\n\n\n\n<p>\u2778\u5546\u54c1\u306b\u3064\u3044\u3066\u306e\u3054\u8cea\u554f\u3000\u2192\u3000Questions about the product\u3000<\/p>\n\n\n\n<p>\u2779\u5546\u54c1\u306b\u3064\u3044\u3066\u306e\u7167\u4f1a\u3000\u2192\u3000Inquiries about products\u3000<\/p>\n\n\n\n<p>\u277a\u5546\u54c1\u306e\u5230\u7740\u65e5\u306b\u3064\u3044\u3066\u3000\u2192\u3000About the arrival date of the item\u3000<\/p>\n\n\n\n<p>\u277b\u5546\u54c1\u306e\u8fd4\u54c1\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries regarding product returns<\/p>\n\n\n\n<p>\u277c\u5546\u54c1\u306e\u4e88\u7d04\u72b6\u6cc1\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries regarding product reservation status\u3000<\/p>\n\n\n\n<p>\u277d\u5546\u54c1\u306e\u5165\u8377\u72b6\u6cc1\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries about product arrival status\u3000<\/p>\n\n\n\n<p>\u277e\u5546\u54c1\u8aac\u660e\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries about product description\u3000<\/p>\n\n\n\n<p>\u277f\u8cc7\u6599\u8acb\u6c42\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000\u3000Inquiries regarding requesting materials<\/p>\n\n\n\n<p>\u24eb\u4e88\u7d04\u5909\u66f4\u306b\u3064\u3044\u3066\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000\u3000Inquiries about reservation changes<\/p>\n\n\n\n<p>\u24ec\u30ad\u30e3\u30f3\u30bb\u30eb\u306b\u3064\u3044\u3066\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000\u3000Inquiries about cancellation<\/p>\n\n\n\n<p>\u24ed\u5546\u54c1\u306e\u4e0d\u5177\u5408\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries regarding product defects\u3000<\/p>\n\n\n\n<p>\u24ee\u5546\u54c1\u306e\u9593\u9055\u3044\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000\u3000Inquiries regarding product mistakes<\/p>\n\n\n\n<p>\u24ef\u8fd4\u91d1\u306b\u3064\u3044\u3066\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3000\u2192\u3000Inquiries about refunds\u3000<\/p>\n\n\n\n<h2><span id=\"i-4\"><strong>\u2782\u672c\u6587<\/strong><\/span><\/h2>\n\n\n\n<p>\u3053\u3061\u3089\u3067\u306f\u300c\u672c\u6587\u300d\u306e\u82f1\u8a9e\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306e\u4f8b\u6587\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u2776\u5546\u54c1\u306b\u3064\u3044\u3066\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089\u306b\u5165\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u3000\u2192\u3000Please enter here for product inquiries\u3000<\/p>\n\n\n\n<p>\u2777\u5177\u4f53\u7684\u306b\u3001\u5546\u54c1\u306e\u3069\u3093\u306a\u70b9\u306b\u3064\u3044\u3066\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u3067\u3059\u304b\uff1f\u3000\u3088\u308a\u8a73\u3057\u304f\u304a\u4f1d\u3048\u304f\u3060\u3055\u3044\u3000\u2192Specifically, what kind of product do you have inquiries about?\u3000\u3000Please tell me more<\/p>\n\n\n\n<p>\u2778\u5546\u54c1\u306e\u5230\u7740\u65e5\u306f\u3044\u3064\u304c\u3054\u5e0c\u671b\u3067\u3059\u304b\uff1f\u3000\u3054\u5e0c\u671b\u306e\u65e5\u6642\u3092\u5165\u529b\u304f\u3060\u3055\u3044\u3000\u2192\u3000When would you like the arrival date of the item?\u3000Please enter the desired date and time<\/p>\n\n\n\n<p>\u2779\u5546\u54c1\u8aac\u660e\u306e\u3069\u3093\u306a\u70b9\u306b\u3064\u3044\u3066\u8aac\u660e\u3092\u304a\u6c42\u3081\u3067\u3059\u304b\uff1f\u3000\u2192\u3000What kind of points are you looking for in the item description?\u3000<\/p>\n\n\n\n<p>\u277a\u6c7a\u6e08\u306e\u65b9\u6cd5\u3092\u4ee5\u4e0b\u304b\u3089\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3000\u2192\u3000\u3000Please select the payment method from the following<\/p>\n\n\n\n<p>\u277b\u4e88\u7d04\u5909\u66f4\u3055\u308c\u308b\u65e5\u6642\u3092\u5165\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u3000\u2192\u3000Please enter the date and time when the reservation will be changed\u3000<\/p>\n\n\n\n<p>\u277c\u30ad\u30e3\u30f3\u30bb\u30eb\u306b\u3064\u3044\u3066\u306e\u7406\u7531\u3092\u4ee5\u4e0b\u304b\u3089\u304a\u7b54\u3048\u304f\u3060\u3055\u3044\u3000\u2192\u3000\u3000Please answer the reason for cancellation from the following<\/p>\n\n\n\n<p>\u277d\u5546\u54c1\u306b\u3064\u3044\u3066\u306e\u30af\u30ec\u30fc\u30e0\u306f\u3053\u3061\u3089\u306b\u5165\u529b\u304f\u3060\u3055\u3044\u3000\u2192\u3000Please enter your complaint about the product here\u3000<\/p>\n\n\n\n<p>\u277e\u6b21\u306e\u4e2d\u304b\u3089\u5f53\u3066\u306f\u307e\u308b\u7b54\u3048\u3092\u9078\u3093\u3067\u3044\u305f\u3060\u304d\u3001\u7406\u7531\u3092\u304a\u7b54\u3048\u304f\u3060\u3055\u3044\u3000\u2192\u3000\u3000Please select the applicable answer from the following and answer the reason<\/p>\n\n\n\n<p>\u277f\u5f53\u793e\u30fb\u88fd\u54c1\u306b\u95a2\u3059\u308b\u3054\u8981\u671b\u304c\u3042\u308c\u3070\u6559\u3048\u3066\u304f\u3060\u3055\u3044\u3000\u2192\u3000\u3000Please let us know if you have any requests regarding our company or products.<\/p>\n\n\n\n<h2><span id=\"i-5\">\u82f1\u8a9e\u3084\u4e2d\u56fd\u8a9e\u306a\u3069\u8272\u3005\u306a\u8a00\u8a9e\u306e\u30d5\u30a9\u30fc\u30e0\u3092\u4f5c\u308c\u308b\u304a\u3059\u3059\u3081\u306e\u30d5\u30a9\u30fc\u30e0\u30b5\u30fc\u30d3\u30b9<\/span><\/h2>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u30d5\u30a9\u30fc\u30e0\u3092<strong><span class=\"keiko_yellow\">\u82f1\u8a9e\u3084\u4e2d\u56fd\u8a9e\u306a\u3069\u8272\u3005\u306a\u8a00\u8a9e<\/span><\/strong>\u3067\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30d5\u30a9\u30fc\u30e0\u30b5\u30fc\u30d3\u30b9\u3092\u7d39\u4ecb\u3057\u307e\u3059\uff01<\/p>\n\n\n\n<h3><span id=\"No1SuguForm\">\u3010\u304a\u3059\u3059\u3081No1\u3011\u30b9\u30b0\u30d5\u30a9\u30fc\u30e0\uff08SuguForm\uff09<\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large is-style-sango-with-big-shadow\"><a href=\"https:\/\/sgfm.jp\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" width=\"1024\" height=\"549\" src=\"https:\/\/sgfm.jp\/wp-content\/uploads\/2021\/08\/sgfm.jp_-1024x549-1.png\" alt=\"\" class=\"wp-image-711\" srcset=\"https:\/\/sgfm.jp\/wp-content\/uploads\/2021\/08\/sgfm.jp_-1024x549-1.png 1024w, https:\/\/sgfm.jp\/wp-content\/uploads\/2021\/08\/sgfm.jp_-1024x549-1-300x161.png 300w, https:\/\/sgfm.jp\/wp-content\/uploads\/2021\/08\/sgfm.jp_-1024x549-1-768x412.png 768w, https:\/\/sgfm.jp\/wp-content\/uploads\/2021\/08\/sgfm.jp_-1024x549-1-940x504.png 940w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" 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